At The Green Voyage Project ("Green Voyage," "we," "us," or "our"), we are committed to protecting your privacy and being transparent about how we handle your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, services, and community features (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
1. Information We Collect
A. Information You Provide Directly
- Account Information: Your name, email address, username, and password.
- Profile Information: Profile picture, location (city/country), and personal sustainability goals.
- Sustainability & Activity Data: Data related to your habits (energy consumption, transportation, waste production, dietary choices, challenge participation).
- User Content: Information you post in public forums, comments, or community boards.
- Communications: Records of your communications with us, including support requests and feedback.
- Payment Information: Handled by our third-party payment processors; we do not store full credit card numbers.
B. Information Collected Automatically
- Usage Data: Information about your interactions with the Service (pages visited, features used, time spent).
- Device Information: IP address, browser type, operating system, and device identifiers.
- Location Data: With your consent (and only for features like local event finders), we may collect general location data (city/region). We do not track precise, real-time GPS location without explicit, ongoing permission.
C. Information from Third Parties
We may receive information about you from third parties, such as social media platforms (if you connect your account) or service providers who help us with analytics.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Maintain the Service (Account creation, feature operation).
- To Personalize Your Experience (Tailoring content and recommendations).
- For Research and Insight: To aggregate and **anonymize** user data to study trends, measure collective environmental impact, and publish reports. Anonymized data cannot identify you personally.
- To Communicate With You (Service announcements, inquiries, newsletters with consent).
- To Improve and Develop (Analyzing usage, troubleshooting).
- To Ensure Safety and Security (Fraud prevention, risk addressal).
- To Comply with Legal Obligations.
3. Legal Basis for Processing
If you are located in Kenya, we process your personal data based on:
- Performance of a Contract (To provide the Service).
- Legitimate Interests (Research, security, improvement).
- Consent (Marketing/location data; which you can withdraw at any time).
- Legal Compliance.
4. How We Share Your Information
We do not and will not sell your personal data. We only share your information in the following limited circumstances:
- With Your Consent (When you direct us to share).
- With Service Providers (Hosting, analytics, payment processing, under strict contracts).
- For Legal Reasons (To comply with law or protect our rights and safety).
- In Connection with a Business Transfer (Merger, sale, or acquisition).
- As Aggregated or Anonymized Data (To promote sustainability efforts and research).
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information. However, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your account at any time.
7. Your Rights and Choices
Depending on your location, you may have rights including Access, Correction, Deletion, Restriction, and Opt-Out of Marketing. You can exercise these rights by contacting us at legal@greenvoyageproject.co.ke.
8. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
9. International Data Transfers
Your information may be transferred to countries other than your own. When transferring data from the EEA, UK, or Switzerland, we use approved transfer mechanisms (such as Standard Contractual Clauses).
10. Third-Party Links and Services
Our Service may link to third-party websites. This Privacy Policy does not apply to those third parties. We encourage you to read their privacy policies.
11. "Do Not Track" Signals
Our Service does not currently respond to "Do Not Track" (DNT) browser signals.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on the Service and updating the "Last Updated" date. Your continued use constitutes acceptance.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@greenvoyageproject.co.ke]
- Mailing Address: Nairobi, Kenya
- Data Protection Officer (if applicable): Kabee Britney